Logistic Services
Every aspect of your logistic freight needs are seamlessly handled by our centralised international freight forwarding experts.
Taking the headache out of logistics
Our aim is simple: to remove the issues and inefficiencies faced by clients when using multiple logistics providers, by providing a complete, all-encompassing service in one place.
This means every detail and procedure around ocean, air and road freight, customs clearance, warehousing, packing and fulfilment – from regular repeat shipments to unusual and bespoke projects – is handled by dedicated specialists focused on an efficient, friendly service. Delivering exceptional end results.
When every part of your freight transportation is working together, everything around your shipments happens in a smooth, coordinated manner – with regular updates and the latest tracking technology keeping you in the loop at all times.
Not only does this save you time, mental energy and resources, it also saves you money. With our industry connections and global partner network, we have the relationships and knowledge to ensure clients get competitive rates, whatever the nature of your consignment.
A full range of supply chain and logistic services tailored to your needs
Management of all commercial and shipping documentation, including letters of credit and customer documentation
A worldwide partner network enabling safe door-to-door delivery of any products
Cutting-edge tracking technology for real-time updates and visibility on shipments
A personable level of service that’s consistent and accountable to you and your customers
International Services
FAQs
In simple terms, a freight forwarder is an individual or company that arranges the import and export of goods.
In longer terms, a freight forwarder, forwarder, or forwarding agent, also known as a non-vessel operating common carrier, is a person or company that is responsible for the transportation of goods from one destination to another.
Freight forwarders organise and arrange shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution.
Freight forwarders often manage the entire process for their shippers which can include export packing, warehousing of items until finally shipping them via land, air or sea.
The freight forwarding process can be broken up into six key stages, including:
- Stage 1 – Export Haulage: In export haulage, the export of goods is arranged and the cargo is transferred from the shipper’s original destination via a lorry, train or combination to the two to the export warehouse.
- Stage 2 – Export Customs Clearance: Export customs clearance by a licensed customs house broker and registration of cargo is required by the origin country’s border authorities before the cargo can leave the country. At the end of this stage, goods receive customs clearance to leave their country of origin.
- Stage 3 – Origin Handling: In origin handling, cargo is unloaded, inspected and validated against its booking details. The warehousing team will review the items received to ensure the shipment was transported properly and not tampered with. After this, a forwarder’s cargo receipt is issued to the shipper documenting that the cargo has been received for shipping.
- Stage 4 – Import Customs Clearance: Import customs clearance by a licensed customs house broker and declaration of cargo is required before cargo can move through a country. It is the process of preparing and submitting the cargo’s declaration outlining the type of goods and value used for registration and levying any duty payments and required documentation to customs authorities.
- Stage 5 – Destination Handling: Destination handling is the handling of cargo once it reaches the destination office, including transportation to the import warehouse. Destination handling is the handling of cargo once it reaches the destination office which includes the process of receiving documents from the freight forwarder, checking them and submitting the original carrier bill of lading to the shipping line. After this, the cargo is collected at the port and brought to a warehouse where it is opened, inspected and sorted for haulage or collection by the consignee.
- Stage 6 – Import Haulage: Import haulage is the transfer of cargo from the import warehouse to its final destination at the consignee’s address.
Project logistics is the arrangement of a massive single piece of cargo whilst freight forwarding is the process of constantly arranging the imports and exports of goods.
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